User Guide
Usage Guide
Thank you for using our ONLINE SHOP.
Please find below some information to help you use our services comfortably.
We hope you find it useful.
About Your Order
Confirmation of Your Order
After your order is complete, a confirmation email will be sent to your registered email address.
Cancellation of your order
Once your order has been confirmed, we will begin production and shipping preparations, so we are unable to accept changes to the order or cancellations.
Thank you for your understanding.
About Payments
Payment method
We accept various credit cards, Google Pay, and other payment methods.
Please select your preferred payment method during checkout.
Shipping Information
送料等の配送に関する内容は、配送ポリシーをご確認ください
Regarding shipping methods
Products will be delivered by Yamato Transport.
Regarding Delivery Days
Orders are usually shipped within 3 business days.
After shipment, we will send you an email with the tracking number.
Please note that delivery may take longer due to weather, traffic conditions, order status, etc.
International Shipping
Currently, we only ship within Japan.
配送ついてのご注意
長期不在・受取辞退等により返送となった場合、再発送時の送料をご負担いただく場合がございます。
Returns & Exchanges
Conditions for returns and exchanges
While we strive for perfection in our products, in the unlikely event of an initial defect or incorrect delivery, please contact us within 7 days of receiving the product.
Due to the nature of the products, returns or exchanges due to customer convenience are not accepted.
Inquiries
How to contact us and business hours
For questions regarding products or orders, please use the "Contact Us form."
Inquiries received on weekends, holidays, or during closure periods will be addressed sequentially starting from the next business day.
Business Hours: Weekdays 10:00 AM - 4:00 PM
About the product
Yukyujinro is a brand that redefines the value of everyday tools by integrating precision processing technology with traditional craftsmanship.
Our products are designed not as mere consumables, but as tools intended for long-term use.
Every aspect, from the feel in hand and weight balance to the shaving experience and material texture, is meticulously designed and finished.
Materials and Finishes
Our products use metal materials such as brass, copper, and stainless steel.
Furthermore, products that include artisanal processes such as lacquer finishing, chemical coloring, and polishing,
will have individual differences in color and appearance for each piece.
The unique textures of each item are also a characteristic of these products.
About secular change
The appearance of metal materials and craft finishes will change over time and depending on the usage environment.
You can enjoy the deepening texture over time, including minor scratches and changes in color.
Usage Guidelines
Double-edge safety razors provide a different shaving experience compared to common cartridge razors.
For a more comfortable shave, do not press the blade firmly; instead, allow it to glide lightly over your skin.
For detailed instructions, please refer to our "Frequently Asked Questions" and "How to use" guides.